Our Culture

athenistas’ shared values, behaviors, and goals put people first — starting with each other. 
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OUR CULTURE

We choose this work because we care about humans. Empathy powers the athenahealth vision — and defines our approach to working together. Unconditional respect is woven into the fabric of our company culture, and it fosters an environment that welcomes every athenista’s authentic self.
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Our Values & Behaviors

Our values define what it means to be an athenista. They are such a crucial part of our culture that we’ve plastered them to the walls of our offices, so they are visible throughout our day.

Act with integrity

Our actions align with our stated values and commitments. We operate with honesty in everything we do. We keep our promises, admit our mistakes, and treat everyone fairly. We choose transparency over convenience and long-term relationships over short-term gains.  

Obsess over customers

We make decisions by asking "What's best for the customer?" - whether that's external clients or internal stakeholders. We actively listen to their challenges, anticipate their needs, and go beyond solving immediate problems to address underlying challenges. We measure success by their outcomes, not our efforts.

Strive for excellence

We take pride in delivering quality work and commit to continuous improvement in our outcomes. We pay attention to details that make a difference and invest time in doing things right the first time, developing capabilities that matter to our customers and teammates.

Be a team player

We prioritize collective success over personal acheivement. We share information and knowledge that helps others succeed and provide support when teammates need it. We celebrate wins together while taking shared responsibility for challenges and setbacks.

Make a difference

We contribute to something bigger than ourselves. We actively look for ways to make things better, solve problems, and create positive impact. We contribute beyond our basic job requirements and focus on outcomes that matter to our customers and fellow athenistas. 

Value everyone

We recognize that diverse perspectives make us stronger. We treat everyone with respect. We listen actively and solicit input to understand different viewpoints and seek to learn from every interaction. 

Be accountable

We own the outcome, not just the effort. When we achieve success, we ask what we could do better next time. When we commit to something, we deliver - and if we can't, we communicate early. We focus on solutions rather than excuses, and we apply the lessons we learn.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

OUR CULTURE OF INNOVATION

Codefest: One big idea, two weeks of innovation, 10K+ lines of code
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Codefest is an annual fall initiative that takes one powerful product idea generated during our spring Hackathon and invites athenistas to spend two weeks bringing it to life. Participants seize the opportunity to team up with colleagues from across the company, work with new technologies, solve challenging problems, and quickly deliver product enhancements that promote health equity and improve our customers’ experience. In 2024, Codefest focused on curing complexity around social determinants of health.  
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OUR DEI COMMITMENT

Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That’s one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.  How do we put our promise into practice?
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Our Values & Behaviors

Our values define what it means to be an athenista. They are such a crucial part of our culture that we’ve plastered them to the walls of our offices, so they are visible throughout our day.

Recruiting

a diverse team at all levels that reflects the diversity of our communities

Evaluating

leaders based on their ability to learn new behaviors and model inclusive leadership 

Empowering

athenistas to create positive internal change by leveraging our shared values to drive learning

Measuring

our progress consistently and transparently  
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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Coming together to support accessible healthcare for all

athenaGives is our platform for social impact. It was established to help expand access to high-quality healthcare for all now, and to support the development of the providers and technologists who will drive access for all in the future. Our efforts include philanthropy, volunteering, in-kind products and services, scholarships supporting STEM education opportunities, athenaNet research on healthcare disparities, and recruiting a diverse and inclusive workforce.
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Empowering and supporting a diverse, equitable and inclusive athenaNation 

athenahealth Employee Resource Groups (ERGs) are a space for athenistas to come together with colleagues who share important aspects of their identities, and to amplify the perspectives of underrepresented groups. ERGs are a core element of our inclusive culture and a key enabler of athenistas’ sense of connection and their professional growth. 
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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athenaProud

“What I love about athenaProud…and athena overall is that everyone is treated with respect. At athena, there is a clear devotion to employees and our customers. You don’t get that at every company….and for that I am grateful.”
William P. Prystauk, Senior Copy Writer Associate

athenaMosaic

“As a remote worker, athenaMosaic has given me the opportunity to meet people of diverse backgrounds, different walks of life, and experiences. Feeling connected gives, me a boost of energy and has definitely made a positive impact on my experience at athena."”
William Henryhand, Program Manager

athenaAAPI

“I have this desire for people to come together, have conversations, and build this connective tissue. It is exciting to see athena creating a space for Asians to feel a sense of belonging and to share culture through educational talks, food, music, art, stories, and more.”
Jasmine Bharj, Customer Success Manager
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.